How is liability regulated for payment initiation services?
If you discover an unauthorised payment or if a payment is late, incorrect or not executed at all, please first contact your account servicing payment service provider, e.g. the bank that executed the payment. The bank is initially responsible to you for all payment transactions made through it and may be obliged to compensate you for potential damages. In a second step, the bank and finleap connect shall settle with each other whether and to what extent a mistake was made by finleap connect and is to be compensated. finleap connect’s liability is limited to EUR 12,500, with the exception of intent, gross negligence, interest loss and separately assumed risks. In the exceptional cases mentioned above, finleap connect is liable without limitation.