figoCrowd – Frequently Asked Questions

I have signed-up already. What’s next? How do I get started?

You simply need to wait for our welcome email. We process and approve each sign-up manually and therefore you will receive a welcome email with instructions on how to start testing. In General we will need some additional information from you like your address and payment details plus you will need to accept our Terms and Conditions before being able to start. Once this is all cleared out you will receive emails from us periodically announcing when will incoming test cycles take place. It’s up to you to join a test cycle or not but only if you do will you be able to get our rewards. If you haven’t received your welcome email feel free to contact us via mail: crowd@figo.io

What kind of rewards do you offer?

We currently offer our affiliate testers a base compensation of 10 EUR per test cycle. If you provide us a video of your screen during the test we will add 5 EUR on top of that. Additionally if you feel like going the extra mile and providing some tricky technical feedback (an export of both Console and Network logs from your browser, we will add 5 EUR more to the reward. Check out this video where we show you how to do that with the Chrome browser. This means that in the best of the cases you will get 20 EUR for your help and per test cycle.

How will you transfer the money to my account?

We currently only support PayPal or Bank Transfer. Make sure you provide us the correct details when answering your welcome email.

Is my data (including password) safe?

Your data is directly entered in the figo portal, and is stored encrypted with the latest encryption standard AES 256-bit (PINs are not stored by default). For a secure data-transfer figo applies the cryptographic protocols TSL/SSL. No employee of figo can access your password data. You will enable figo only to upload bank statements – no other transactions such as payments are possible.

How do I know what to test? – figo’s personal finance management simulator

During the first day of a test cycle we will provide you with a Test Guide and you will be invited into a private chat room where a figo Test Manager will be available to answer all the questions you might have.

Our usual test case is a simulation of a personal finance management app. You will be asked to register/log in and connect your bank account to the system. Ideally you should be able to see your transactions and account balance within our application. In general a test is not longer than 5 consecutive steps and you can see an example by watching this Youtube video

During the test cycle we guarantee that your data and bank information is secure and that no even a figo employee has access to your private bank information. If you have any questions regarding the technical security details please feel free to contact us via email at crowd@figo.io

The test app is in German!?

If the app is in German, you can change to English by going to your profile, choose English in “Sprache” and click “Bestätigen”. Your language preference will be remembered from now on.

How can I resign from figoCrowd?

In order to resign from being part of the figoCrowd you simply need to send an email at crowd@figo.io from your figoCrowd email address.